Commerce Director

Tokopedia is seeking a dynamic and visionary Commerce Director to lead our strategic initiatives in the Bangka Belitung region. This role is pivotal in driving business growth, enhancing customer engagement, and optimizing our e-commerce platform to meet the unique needs of this region. As part of our commitment to innovation and excellence, we offer a competitive salary, comprehensive benefits, and a collaborative work environment.

Our Commerce Director will be responsible for overseeing all aspects of our e-commerce operations, from strategy development to execution. You will work closely with cross-functional teams to ensure seamless integration of our products and services, leveraging data analytics and market insights to drive sales and customer satisfaction. This is an exciting opportunity to make a significant impact in a growing market, with the potential for substantial career growth and development.

📋 Tanggung Jawab Pekerjaan

• Develop and implement strategic plans to enhance e-commerce operations and drive business growth.
• Oversee the performance of the e-commerce platform, ensuring optimal functionality and user experience.
• Lead and mentor a team of commerce professionals, fostering a culture of innovation and continuous improvement.
• Analyze market trends and customer behavior to identify opportunities for product and service enhancements.
• Collaborate with marketing, sales, and customer service teams to align efforts and achieve common goals.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management.
• Stay updated with industry best practices and emerging technologies to drive continuous improvement.
• Build and maintain strong relationships with key stakeholders, including vendors, partners, and customers.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 10 years of experience in e-commerce, with a proven track record in leadership roles.
• Strong understanding of data analytics tools such as Google Analytics, Tableau, or Power BI.
• Certification in e-commerce management or related field is a plus.
• Excellent communication and interpersonal skills, with the ability to influence and lead teams.
• Proficient in using project management tools like Jira, Asana, or Trello.
• Familiarity with Indonesian market dynamics and consumer behavior.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

🛠️ Keahlian

Lowongan Terkait